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Policies
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Store Location: |
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Corporate Headquarters |
FirstPlaceParts.com
2201 6th Avenue SE, Ste. 5
Aberdeen, SD 57401
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First Place Parts, LLC
356 Nesbitt
Mina, South Dakota 57451
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PAYMENT OPTIONS AVAILABLE: |
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We accept Visa, MasterCard, American Express, Discover & PayPal
- Checks & Money Orders:
We accept Checks and Money Orders for mail orders. Simply complete the online shopping cart with your product choices and shipping information. Print out the cart's information and mail it in to us with your check or money order. Please note, checks must clear before any shipment is made.
- A $25 fee will be charged for returned checks.
We accept paper checks only, not electronic checks.
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| ORDER PROCESSING: |
| Orders are normally shipped within 48 hours of receipt. Orders placed on Friday, Saturday and Sunday will be shipped the beginning of the week. If there is a delay in your order, we will notify you by phone or email regarding your order. |
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| BACK ORDERS: |
| Although every attempt is made to ship your order complete. If any product is not available for shipment, we will contact you by email with up to date delivery information. |
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| SHIPPING OPTIONS: |
 Orders will be shipped by UPS unless other arrangements are specifically made for you order. Shipping and handling charges are automatically added to your order at check out. We offer UPS Ground, UPS 2nd Day Air and UPS Next Day Air. Please keep in mind, you must still allow for a 48 business hour processing time of your order when selecting 2nd Day or Next Day Air options.COD is not available.
Responsibility of Shipping Charges:
Orders that are refused, unclaimed, and returned to us, will still be obligated to pay the original shipping and handling fee. Please note, once an order has left our location, shipping and handling is a non-refundable fee. |
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Methods Available:
- 48 States:
Standard Ground Delivery, 2nd Day Air, and Next Day Air available
- Alaska and Hawaii: UPS 2nd Day Air and UPS Next Day Air available
UPS Delivery Information:
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Please note UPS will not deliver to P.O. Boxes.
You must list a valid street address with your order.
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Orders placed after 12:00 p.m. on Friday, (Saturday and Sunday)
will not be shipped until the beginning of the week.
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UPS shipments will not be delivered on Saturday.
- Address Corrections: A $15 Change in Address Fee will be charged for any UPS shipments that require a change in address during shipment. This includes any address corrections do to the incorrect information being submitted on your order. Please double check your order for accuracy.
- We do not request or require a signature for ground service deliveries. It is solely up to the deliverer's discretion whether or not to leave a package at your door if no one is home. For your protection, please ship to an address where someone will be there to accept the package.
- UPS Interruption of Service: Shipping costs on UPS Air Shipments (2nd Day or Next Day Air) will not be refunded for any interruption of service due to causes beyond UPS's control. Interruption of Service would include but is not limited to the following: the unavailability or refusal of a person to accept delivery of the shipment; acts of God such as adverse weather conditions or natural disasters; riots, strikes, or other labor disputes; or any other event that is beyond UPS's control to deliver their package as scheduled.
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REFUNDS & RETURNS |
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Before returning any products, you must email us at
returns@firstplaceparts.com for a return authorization number. Upon receipt of your RMA request, we will issue you a valid RMA # which must be on the shipping label or your package will be refused.
Shipping returns is at your expense. Please make sure you return your merchandise by a traceable method (a tracking number) as we are not responsible for lost packages being returned.
Return Policy
- 15 Days = Full Refund (shipping/handling is non-refundable)
- After 15 Days = 10% Restocking Fee (shipping/handling is non-refundable)
- After 30 Days = No returns accepted
All Returns must be in new condition (as we sent) and complete with all original packaging.
We will inspect all merchandise returns. Upon approved inspection, your credit less shipping and handling charges will be issued back to in the same manner in which you paid (credit card or check). Merchandise returns that are not in the original condition or missing original packaging will either be refused, or subject to a 10% re-stocking fee at our discretion.
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EXCHANGES: |
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Exchanges may be made within the 30 days of date of invoice. You must email us at
returns@firstplaceparts.com for a return authorization number before returning any products. Upon receipt of your RMA request, we will issue you a valid RMA # which must be on the shipping label or your package will be refused.
Shipping exchanges is at your expense. Please make sure you return your merchandise by a traceable method (a tracking number) as we are not responsible for lost packages being returned.
All exchanges must be in new condition (as we sent) and complete with all original packaging. AnySunglasses.com will inspect all merchandise exchanges. Upon receipt of merchandise and approved inspection, we will exchange for the model of your choice with any balances or shipping charges due applied to your credit card. Original shipping and handling charges will not be refunded. Exchanged merchandise that is not in the original condition or missing original packaging will either be refused, or subject to a 10% re-stocking fee at our discretion.
No Exchanges will be accepted after 30 days of date of invoice. |
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| PRIVACY PLEDGE: |
| Your privacy is our concern. We do not sell our customer list! Be rest assured your privacy is protected at FirsPlaceParts.com.
Please see our detailed
Privacy Policy
for further information. |
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CONDITIONS OF USE POLICY: |
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Please see our detailed
Conditions of Use Policy before using this site. By visiting or otherwise using or accessing the FirstPlaceParts.com Site, you acknowledge that you have read, understood, and agree to be bound by this
Conditions of Use Policy and that you agree to comply with all laws and regulations. If you are dissatisfied with the Site or any content on the Site or with these Conditions of Use, your sole and exclusive remedy is to discontinue using the Site. |
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DISCLAIMER & WARRANTY: |
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First Place Parts, LLC and its web site does not guarantee or warranty any products. We are simply a distributor of these manufactured products.
All of our products are provided by manufacturers who have there own specific warranty policy. If you need warranty information, please contact the specific manufacturer for the product you are purchasing.
First Place Parts, LLC and its web site accepts no responsibility or liability for the products we sell. By purchasing from us, you assume all liability for the products you purchase. We shall, in no event, be liable for consequential damage or contingent liability arising out of any total or partial failure to function of any product purchased through us. Any warranty or claim will be between you and the related manufacturer.
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